Shipping & Policies

GENERAL SHIPPING INFORMATION
It is the customers responsibility to read the policy and decide if they wish to make a purchase from Hollyhill Quilt Shoppe & Mercantile. We ship United States Postal Service Flat Rate Priority for both US and International orders.

*Flat Rate Envelopes generally hold 5 to 6 yards of cotton fabric or 3 to 4 yards of flannel fabric depending on the cuts. (Example: 1 yard cuts fold differently than a 5 yard cut).

*Flat Rate Boxes will generally hold 12 to 20 yards depending on cotton versus flannel and the size of the cuts.

Additional charges may apply if your order exceeds weight and size limitations of the Flat Rate Priority Mail Envelope or Flat Rate Boxes.

*Shipping occurs Monday through Friday. We may temporarily delay shipping during certain holidays. Hollyhill Quilt Shoppe & Mercantile will ship your package within 48 hours of receiving your order.

US Shipping Policy

*We have a shipping rate of $5.50 uninsured for US orders under $50.00. The order must fit into a flat rate envelope provided by the United States Post Office. If it does not fit into the flat rate envelope, your shipment will be packaged into a flat rate box and the shipping charge will be adjusted.

*Orders under $50.00 are not insured unless requested. Orders of $50.00 or more will be insured and charged to the customer.

US Shipping Rate Estimates Uninsured

Orders up to $49.99....................$5.50
Orders $50.00 - $59.99.................$10.00
Orders $60.00 - $79.99.................$12.50
Orders $80.00 - $99.00.................$13.50
Orders $100.00 - $124.99...............$14.50
Orders $125.00 - $174.99...............$15.50
Orders $175.00 - $199.99...............$17.50
Orders $200.00 - $499.99...............$20.00
Orders $500.00 and over $25.00 plus additional charges for extra boxes as needed.

US Shipping Insurance Rates Fee (Insurance coverage)

$1.65 ……………………………….$0.01 to $50
$2.05………………………………..$50.01 to $100
$2.45………………………………..$100.01 to $200
$4.60………………………………..$200.01 to $300
$5.50………………………………..$300.01 to $400
$6.40………………………………..$400.01 to $500
$7.30………………………………..$500.01 to $600
Orders over $600 will be charged the insurance rates as billed by the United States Postal Service.

International Shipping Policy

Flat Rate International Priority Envelopes (must not weigh over 4 lbs).

$9.00 Canada (+ Insurance)

$11.00 W. Europe (+ Insurance)

Flat Rate International Priority Boxes (sizes same as above)

$23.00 Canada (+ Insurance)

$37.00 W. Europe (+ Insurance)

Special Instuctions
*If you indicate "Send What You Have" and there is not enough quantity left on the bolt we will send the yardage left on the bolt to you.

*If you select "Cancel Item", please indicate which item(s) you want cancelled in the comment section.

*If you have other requests, please indicate that in the comment section before checking out.

*If you have questions regarding availablity contact the "Shoppe" at 503-607-0600 or email us.

Pick Up For Local Customers
If you would like to pick up your order at Hollyhill Quilt Shoppe & Mercantile, obviously the shipping charge will be waived. All orders that are being picked up at the “Shoppe” must be prepaid. Please indicate that you will be picking up your order in the Comments section. The order will not be processed unless a credit card is provided with the order. Most orders for pick up will need 48 hours to process.

Payment Methods
We accept Visa, Mastercard, American Express, and Discover.

Web Exclusive & Specials Policy
Currently items in the Sale Fabrics category are available through the internet only. These items WILL NOT be available at the “Shoppe" so customers are encouraged to shop the internet for these specials.

Kit Policy
If you are purchasing a kit, Hollyhill Quilt Shoppe & Mercantile will make every effort to ensure that the original fabric shown in the “Shoppe” sample is included, however we reserve the right to make substitutions as necessary.

Return Policy
We will not accept returns on cut yardage, books, patterns, and quilt kits, block of the month programs or row of the month programs. If you have a problem, contact the "Shoppe" at 503-607-0600.












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Hollyhill Quilt Shoppe & Mercantile, LLC
1873 Willamette Falls Drive
West Linn, OR 97068
503-607-0600







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